Health and Safety Update from Timmons

Great News!!! LA County has cleared us to re-open our showroom!!!!

Sales
Mon-Sat 10:00 am-7:00 pm
Sun 10:00 am-6:00pm

We are still making appointments for customers in order to control the spacing, per the LA County Health Dept. guidelines, and to make sure we can have the appropriate number of staff members to give the quality service each customer deserves.

Service
Mon-Fri 7:00 am-6:00 pm by appointment
Sat 8:00 am-4:00 pm by appointment

Please schedule your service appointment so we can properly distance and minimize customer wait time during the write up. As reopening of the city/county continues, we will move to Saturday maintenance to accommodate our working customers as needed.

In order to comply with local government and CDC guidelines and to ensure your health and safety we have discontinued the following services:
Car Wash
Shuttle Service
Complimentary Beverages
Customer Waiting Lounge
We apologize for any inconvenience.

**Physical distancing and infection control protocols will strictly be adhered to, and cloth face coverings will need to be worn, per Los Angeles County guidelines.

 

Thank you for allowing our team at Timmons VW of Long Beach to serve you. We appreciate your business, especially in these concerning times.
We’ve taken steps to ensure this is a safe place for you and your family.

 

On behalf of the entire Timmons Volkswagen Family, we hope that everyone is in good health during this very concerning time surrounding the Coronavirus pandemic. We want to assure you that the health and safety of our customers and our employees is always our most important priority. We are open for all business and are closely monitoring all developments and will provide you with any updates if our interactions and processes change to accommodate remote interactions with customers and partners. As we continue to learn more about the Coronavirus (COVID-19), we focus on how it could affect our customers and employees.

At Timmons of Long Beach, we are following the guidance of the Centers for Disease Control and our local health agencies for staying healthy.

Among other measures, throughout our organization, we have:

  • Instructed employees to frequently wash their hands and stay home if they feel sick
  • Encouraged social distancing and eliminated handshakes
  • Added new hand sanitizer stations throughout our stores
  • Increased the frequency of cleaning each day
  • Increased cleaning of high traffic areas, such as countertops, door handles, and restrooms
  • Cancelled large meetings and travel throughout our company
  • Instructed employees to follow CDC guidelines and closely monitor their health
  • Required the used of cloth face coverings for employees and guests, per LA County Guidelines
We are open for business and are available to help you with all of your sales, service and parts needs. If you do not feel well or would rather not visit a store, please visit our website to browse inventory, set an appointment, or chat with us. If you have any concerns about an existing sales or service appointment, we would be happy to reschedule; please contact the store or salesperson to do so. We are available to assist you in any way.
We welcome you to visit and explore our new and used vehicles in a safe environment.

We will continue to closely monitor the situation and do all we can to protect you and our employees.

Thank you,

April Somers| General Manager

 


The emergence of COVID-19 (coronavirus) in the U.S. has led to questions about how all of us should prepare and respond to the pandemic. Obtaining current information about a rapidly changing situation is clearly critical. There are a number of resources available to help us and our customers stay informed and prepared during the coronavirus pandemic. Timmons Volkswagen has brought together some important and regularly updated health resources and links below, to help in this trying time.

Stop the Spread of Germs

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Contact
Contact Us

(562) 595-4601

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3940 Cherry Ave • Long Beach, CA 90807

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Today's Hours:

Open Today! Sales: 10am-7pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-6pm

Timmons Volkswagen of Long Beach 33.8300253, -118.1667974.