Customer Testimonials
Awesome. Worked with Hunter, who was very thorough and helpful
Way late to leaving this review, but was very pleased with my experience at Timmons Subaru and VW. We bought a used ‘19 GTI at the Subaru dealer (not the Volkswagen side) and think we got a good deal given the shortage of these cars. They were very fair with my trade in… offered more than than KBB and C**van* Car was very accurately described online and any (few) flaws were pointed out. Car was also detailed expertly when they handed it over. Honestly, I don’t have a lot of nice things to say about car dealers, but these ...
I purchased new 2021 Jetta R line last friday. I must say that it was a great experience I've ever had. I worked with Naomi and very helpful in finding the right car and helping through the sales process. I would highly recommend, Naomi and the staff.
Very clean. Not sure why they make you go pay around the corner instead of having a cashier there at the parts counter.
Great local VW family dealership.
100%en especial el joven Carlos muy amable
Naomi was an absolute pleasure to work with. This was our first car buying experience and we were unsure how the whole situation would play out. Thankfully, Naomi helped guide us through the process in a very detailed and friendly manner. She educated us and showed us the ropes all without being too "salesy." She wanted us to make our own decisions...something I really appreciated. Thank you VW Timmons and Naomi!
Went for an oil change. Fast service.
I hate buying cars especially in the market we’re in… Naomi however was pretty much out personal concierge for all things car shopping… she followed up consistently and was very friendly. It never felt like I was talking to a salesperson. Thank you!
Great place! Very friendly and helpful staff. Clean facility.
Excellent customer service, beau and ley were amazing, explained everything excellently and guided me on every step towards getting my new car. 100% recommend this dealer.
(Translated by Google) excellent services. (Original) exelente services.
The team at Timmons of Long Beach are great! There are so many options on the market now in new car features and pricing but who has the time to wade through all the sales talk? Starting online, Joe at Timmons encouraged me to look at several models, asking about my driving needs; we talked about what I expected in my commute. When I recognized that the VW Taos checked all the boxes for me, I was ready to sit down and talk about pricing. Tony and I had a chat about financing options, trade-in, and the car loan my ...
The team at Timmons of Long Beach are great! There are so many options on the market now in new car features and pricing but who has the time to wade through all the sales talk? Starting online, Joe at Timmons encouraged me to look at several models, asking about my driving needs; we talked about what I expected in my commute. When I recognized that the VW Taos checked all the boxes for me, I was ready to sit down and talk about pricing. Tony and I had a chat about financing options, trade-in, and the car loan my ...
I want to take the time to Thank Beau Belko he was very helpful and had a lot of Patience and very good customer service towards me I’m a very Peaky buyer . We did a trade in deal walk out with the car of my dreams ….100 % recommended!!! 🙂🚙👍🏻
Beau Belko was amazing. He was able to help me buy my dream car! He was super attentive and personal. He answered all of my questions and concerns. He also took the time to get to know me and make sure that this was the right move for me. Overall the best customer service I have ever experience while leasing or buying a care. Overall outstanding Team at Volkswagen Timmons. Once again thank you for everything Beau!
Make sure to deal with mike vw specialist knows vw from a to z
Bo was great. We have not bought a car yet. He was helpful
As a VW dealership and VW service, this is a highly recommended place compared to the other nearby dealership... *cough cough cerritos*.
Great test drive experience!
Beau was one of the best salespersons I ever met, super communicative. Always responded in a timely fashion and answered any and all questions I had. Overall the rest of the staff was friendly and accommodating.
I plan a lengthy drive soon. I stopped by Timmons, expecting to make an appointment to get my Jetta checked out and okd for the venture. David, in the service department, surprised me when he said, "hand me your keys and have a seat. Someone will check it out and let you know in a moment." Quickly someone was handing me my keys and telling me everything looks great. I could not sing their praises any louder. Excellence. Thanks everyone.
They always take care of my car. Staff is friendly
Great salesman Edger helped us last week when we came in looking for Tiguan. He helped us choose the right car for us considering the color, features and trim. After going for test drive Edger worked the deal professionally considering the trade-in car we used to get to the dealership. I am very happy with the experience at the Timmons VW, honestly exceeded my expectations. I would recommend this place and salesman Edger for getting new car.
Not bad
Need better show room,
My family has been going to Timmons VW since I was still in the womb, and all I can say is that everyone at this dealership is pretty much family at this point. Every car we have ever owned has been from here, and I don't think I will go anywhere else. Jim De Silva helped me with my brand new 2021 Jetta GLI Autobahn, and I am absolutely in LOVE with it! He helped me choose the exact car I was looking for and I was able to go home with the brand new car the same day. Knowing ...
This place is amazing! Sales representative Jim De Silva helped me with my first car purchase of a brand new 2020 Jetta SEL Premium for an amazing price. He got me exactly what I wanted and worked with my budget. I got everything I asked for plus more. He saved me thousands of dollars on this vehicle and provided the best customer service I could have received. He is definitely willing to work with you on a price that you will be happy with and has so much patience. I couldn’t be more pleased with the service I received. Make ...
Great service, fair price and didn't try to upset me
Great customer service, and services were done in the time stated
Good service from KD?
they fix my unexpected recall thank you
Great customer service
Car buying sure can be stressful and I tend to dread it a bit. We just got home after a long day of car shopping. Just when we were about ready to give up, we saw a car at Timmons that was well priced and the color and model we wanted (a white VW Tiguan). We called and Mike answered the phone. He was very helpful from the beginning. We asked him what the price would be out the door and he needed to call us back with final figures. Within ten minutes he called us back and told us ...
Popularity Contest sent me. He said great things
Popularity Contest YouTube sent me.
Everything went smoothly and quickly! Everyone was nice and provided me with the information I needed for my car. Thank you!
I did an inquiry on auto trader and Ryan from Timmons called me to discuss a new GTI I was looking for. He was very nice not pushy and we chatted for a bit he texted me a few more times and my partner and I went to see it . Met with Ryan and Jeisson they were very nice. Timmons is a very relaxed dealership environment. It’s not the formal type of place which I found refreshing. We literally discussed the details standing in the lobby and i put a deposit down. Over the next few days we had ...
This is the the BEST Dealer car Place,in USA 🤗 very good people
I have taken my car for oil change already twice and the service is excellent. Employees are very nice and helpful. Definitely doing my next service at Timmons of Long Beach.
The sales team work well together to give each customer a great all-round experience. We really enjoyed chatting with Mitch, the sales manager. Very happy with the car we purchased from them. Thanks
Great customer service , they assist and help you in the best of their ability. Direct to the point and no false ads. They gave you the best deal. Highly recommended ...
(Translated by Google) Excellent service and the staff is very friendly and attentive (Original) Excelente servicio y el personal es muy amable y atentos
Subaru
Good selection of VW's. Customer service and parking is ok.
I hate going to a dealer for parts but Timmons is good, the parts department can find any part you need and friendlier than other places I've been to.
Close to my shop at the right price.
(Translated by Google) I found everything I was looking for. (Original) Encontré todo lo que buscaba.
Great service here! You will leave happy
Always Excellent Professional Friendly Service. Thank you Technician Robert Tello and Team Members.
Great customer service in parts and good prices
Everyone in Timmons that we had the opportunity to work with treated us with the utmost respect and consideration. I have nothing but praise for Jeisson (salesman), and Miles (finance). I must admit that when my wife asked me to see if I could upgrade our VW Jetta to a VW Tiguan as it was very difficult for us to get in and out of the Jetta. Our daughters had warned us that would more than likely happen if we downsized. I felt that only having the Jetta for 3 months would mean that I would lose considerable amount of money. ...
Need a part for your car. Go here. Either they have it or will order it if possible. If your part is still being made. I have a 97 VW Jetta. And I go her as much as possible.
I have been coming here for service since 1997, and even though I have since moved out of the area, they do such a great job that I keep coming back.
Great guys. Good deal. Easy time. (And they had the game on)
Jennifer helped my girlfriend get the crosstrack of her dreams. She is a total professional, thorough and straightforward, no shenanigans. I've purchased many cars in my life both petsonally and for my business and they do it right at Timmons!
This is best car dealership. From start to finish take less then 45 min. Love Michael and Edwin. Timmons best choose
They offered me the best deal fot Tiguan S and Jetta SE, super nice and helpful. Highly recommended. You can get much better deal and amazing services compare to Santa Monjca VW
Honest place to do business
Great customer service
Great service!
I love my protein burger, nice young people working there
I have bought MANY VW's. This has been the best buying experience I have had. Tyler in sales and Joe in Finance did a GREAT JOB!!! I would buy from Timmons again. Thank You Tyler and Joe for all of the hard work to get my wife into her dream vehicle that she Loves.
From the moment we pulled onto the lot, we were treated with the utmost respect and courtesy. We drove about 80 miles to see a 2014 Jeep Patriot on the lot that had caught our eye after about two months of on line and physical searching. I'll just say that it was totally worth the drive! On a Friday night, close to closing and two days before Christmas, we felt no pressure, no attitude, and no fancy schmancy sales talk, just smart and professional people wanting to sell us a vehicle. After all, that is why they're there, right? Negotiations ...
I had a great experience buying my car from them from Timmons Volkswagen from my sales rep Dylan Mullaney and there are no words to describe the way that Joe Ramos helped me with finance, his service was exceptional.
Received an email with special deals on a new Passat. I was a previous buyer of a 2010 Jetta and that process was easy. I went in just for the heck of it not thinking a deal would be struck. Most dealers put these ads out just to get you in and the vehicle is not there. I went in and we picked a vehicle and with in 45 minutes we had a deal. It was the deal I wanted and feel great about. You sometimes when you make a major purchase you have second thoughts on if the deal was good ...
This dealer helped me greatly where another local dealer could not help at all. It was a warranty issue and another local dealer said the car was out of the warranty period, when if fact it was not. The Long Beach dealer helped us get the car running again at no cost as in fact it was under warranty These people are as good as it gets, and they do care. The other dealer is only interested in a sale and then forget you. The long Beach agency has respect for there customers, the other dealer could care less.
I have owned VWs for many years and was happy to have found.Timmons VW as a good neighbor after my move to Long Beach. I have visited Timmons in several occasions to get some recall parts repairs and each experience has been top notch. I returned recently to test drive a.new Tiguan and I was treated with the usual respect they offer.
I purchased a used Volvo from these guys and i have to say i am pleased. I was helped by Wes after inquiring online about the car. It was back and forward for about 1 week as i live 25 miles away. Went to see the car, we both noticed they had not taken much care of cleaning the inside of it prior to placing it for sale however after i decided to purchase, they made sure to not let me drive away any other way but pleased. They cleaned the inside and outside very well, about 9 out of 10 on the cleanup. ...
Doug is great sales person that I've never expected in any other dealership out there. I've totally changed my mind what I've heard of in general how the car dealers make you exhausted. It was great and comfort experience when I sit down and talk about car and price negotiation. He was professional and bring friendly manner always and he is willing to meet your demands and to give even unbelievable deals. I find a great gift, Gray Golf 13, for my wife from there. If I had to buy VW again, I will go for Timmons VW ...
Timmons of Long Beach always meets my expectations. I am a long time customer, this is my third car from Timmons VW. I know that I am going to receive the best service from Miguel, the friendly staff and the very qualified mechanics. In the past I have have also dealt with the parts department and the sales department and have been made to feel right at home. I have gone to other VW dealers but did not receive the level of knowledge and experience that I receive from Timmons. I always recommend Timmons to my friends due to the ...
This is my 3rd Volkswagon Jetta via Timmons. I love the customer service. I recently went in for car service and was met at my car by a service worker. I was pleasently surprised. they make very easy to schedule appointments. highly recommend this dealership.
For my first VW purchase back in 2000, I went to Circle VW and was treated like crap. When I wouldn't buy the car from them, the Circle salesman told me not to bother going to Timmons because the owner of Circle had just purchased Timmons to turn it into another dealer brand. Since he had lied to me about so many other things...I didn't believe him and went to Timmons anyway. I am so glad I did. They were really nice and were able to find the EXACT car I wanted. I’ve been dealing with Timmons ...
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