Had a great experience buying an e-Golf this last weekend. Submitted an online inquiry and Jessie called me back almost immediately. I told him the numbers I was looking to beat and he got back to me within minutes. Painless leasing experience with Jessie and his manager, Robert. Leasing paperwork guy was good too. Got the car home and noticed a small scratch. Texted Jessie Sunday am and he replied in minutes asking me to bring it in the following day for them to take care of it. Turns out I needed to leave the car behind to get the scratch removed properly so they gave me a free loaner. I know everyone has a different experience, but ask for Jessie or Robert when you're looking to buy or lease and hopefully you'll have the same experience I had.
Car buying was made super simple! Chrissy was able to find me the car that met all of my requirements, with a great price too! There was no shady trying to make me buy things that I wouldn't be able to afford, and the process was super smooth! I spent maybe 30 mins tops with the whole thing. Whereas other places have taken hours with me leaving with nothing! Chrissy really went above and beyond and made my experience great. I 100% recommend working with her, because she goes out of her way, to make sure you find what you want and need!
This week I had the amazing opportunity of purchasing my first car! I am very pleased with my Volkswagen Tiguan!!! I am incredibly grateful to Luis and Edwin who helped get me the perfect car for a great deal!!! Also thanks to Michale from financing! Everyone took care of myself and my family, as if we were great friends!
i cant say enough good things about this place, I had a 2017 vw cc with multiple fault codes. Kelly in service said she would have it done by 5pm and sure enough it was ready before 5pm, great communication with fast and friendly service from Kelly in service dept. I will recommend and return in the future
I recently purchased a Volkswagen GTI 7.5. I was first greeted by the salesman Jeisson Fonseca. As I talked to Jeisson about the GTI vehicles specifically, he was very knowledgeable about the line of cars and Volkswagens in general. In the past I've met with salesman who aren't very knowledgeable about the cars that they were selling which does not make a good impression when the buyer knows more than the person selling. In this case it was very refreshing to have a salesman that exactly knew what I was looking for in a new GTI. Thank you Jeisson Fonseca!
3 years ago i got a lease car from here & i love it ! My 3 years are up and I'm back looking for a new and better car! & kellie introduces me to Luis haro and let me say he's a great sales guy !! He's gonna get you what you want & he's also gonna make sure you can afford it and it's a nice car! And i truly appreciate Luis for his service because he really got me a awesome deal!!!!!!!! Check them out
Edwin and Luis were extremely helpful! Luis helped my dad and I find the perfect car for me, and was very knowledgeable. He definitely pointed us in the right direction. We appreciated how he genuinely wanted us to get the car we most wanted but also could afford. Thank you so much! Definitely would recommend.
O M G ! Breaking news ! Customer service still exist along with great deals. I shopped around four weeks going to different dealerships to find unprofessional employees and people that were just trying to rip me off. I purchased my vehicle Yesterday at Timmons Volkswagen of Long Beach . The sales person is Super Fantastic and the sales manager Edwin Legaspi . I strongly recommend this store!
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