Customer Testimonials
From the moment we pulled onto the lot, we were treated with the utmost respect and courtesy. We drove about 80 miles to see a 2014 Jeep Patriot on the lot that had caught our eye after about two months of on line and physical searching. I'll just say that it was totally worth the drive! On a Friday night, close to closing and two days before Christmas, we felt no pressure, no attitude, and no fancy schmancy sales talk, just smart and professional people wanting to sell us a vehicle. After all, that is why they're there, right? Negotiations ...
I had a great experience buying my car from them from Timmons Volkswagen from my sales rep Dylan Mullaney and there are no words to describe the way that Joe Ramos helped me with finance, his service was exceptional.
Received an email with special deals on a new Passat. I was a previous buyer of a 2010 Jetta and that process was easy. I went in just for the heck of it not thinking a deal would be struck. Most dealers put these ads out just to get you in and the vehicle is not there. I went in and we picked a vehicle and with in 45 minutes we had a deal. It was the deal I wanted and feel great about. You sometimes when you make a major purchase you have second thoughts on if the deal was good ...
This dealer helped me greatly where another local dealer could not help at all. It was a warranty issue and another local dealer said the car was out of the warranty period, when if fact it was not. The Long Beach dealer helped us get the car running again at no cost as in fact it was under warranty These people are as good as it gets, and they do care. The other dealer is only interested in a sale and then forget you. The long Beach agency has respect for there customers, the other dealer could care less.
I have owned VWs for many years and was happy to have found.Timmons VW as a good neighbor after my move to Long Beach. I have visited Timmons in several occasions to get some recall parts repairs and each experience has been top notch. I returned recently to test drive a.new Tiguan and I was treated with the usual respect they offer.
I purchased a used Volvo from these guys and i have to say i am pleased. I was helped by Wes after inquiring online about the car. It was back and forward for about 1 week as i live 25 miles away. Went to see the car, we both noticed they had not taken much care of cleaning the inside of it prior to placing it for sale however after i decided to purchase, they made sure to not let me drive away any other way but pleased. They cleaned the inside and outside very well, about 9 out of 10 on the cleanup. ...
Doug is great sales person that I've never expected in any other dealership out there. I've totally changed my mind what I've heard of in general how the car dealers make you exhausted. It was great and comfort experience when I sit down and talk about car and price negotiation. He was professional and bring friendly manner always and he is willing to meet your demands and to give even unbelievable deals. I find a great gift, Gray Golf 13, for my wife from there. If I had to buy VW again, I will go for Timmons VW ...
Timmons of Long Beach always meets my expectations. I am a long time customer, this is my third car from Timmons VW. I know that I am going to receive the best service from Miguel, the friendly staff and the very qualified mechanics. In the past I have have also dealt with the parts department and the sales department and have been made to feel right at home. I have gone to other VW dealers but did not receive the level of knowledge and experience that I receive from Timmons. I always recommend Timmons to my friends due to the ...
This is my 3rd Volkswagon Jetta via Timmons. I love the customer service. I recently went in for car service and was met at my car by a service worker. I was pleasently surprised. they make very easy to schedule appointments. highly recommend this dealership.
For my first VW purchase back in 2000, I went to Circle VW and was treated like crap. When I wouldn't buy the car from them, the Circle salesman told me not to bother going to Timmons because the owner of Circle had just purchased Timmons to turn it into another dealer brand. Since he had lied to me about so many other things...I didn't believe him and went to Timmons anyway. I am so glad I did. They were really nice and were able to find the EXACT car I wanted. I’ve been dealing with Timmons ...
If you don't want to deal with Mckenna or Commonwealth go to Timmons. They give awesome pricing right out of the shoot. It is a small dealership but they will get you anything that is available in California. It was nice to see a little dealership compared to the rest of their competition work so hard and effortlessly to make me happy. Drew Polenchar (Sales Manager) has been around VW since he was 18, hard to imagine he has been with them for 13 years. He is a total people pleaser and working with someone who is young and been around ...
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