Customer Testimonials
I've purchased my 5th car here and in my honest review, I was pretty happy with their service. I've been to countless dealerships where they treat you like a queen but give you some BS prices that they think you'll take because they made you feel good. Here, I did not get BS. I do admit, they do work a little more casual here so if you're expecting to come in and be treated like you own the world, sorry, I don't think you'll get that here. They are still very respectful and courteous ...
I hate going to a dealer for parts but Timmons is good, the parts department can find any part you need and friendlier than other places I've been to.
Jesse and Tin helped me throughout the whole process and they're very kind and patient with me. They kept things casual with no pressure but still respectful. I've met some aggressive salesman so I appreciate this very much. I would not have decided to go back to VW unless Jesse reached out to me again during this process. Jesse and Tin tried their best to help me meet my expectations and budget. (Some of you might say that's what they do but the whole process was very pleasant) Thank you Jesse and Tin! My experience with them ...
Jeisson and Tin worked with me and made sure I always felt comfortable while making my purchase. Jeisson was very knowledgeable about the car and both he and Tin went to bat for me to get the best deal! Definitely shattered any negative opinions about going to a dealership and buying a car. Thanks guys!
After a long day at a different dealership that was extremely falsifying, my husband and I contacted this dealership we explained to ROBERT GREEN what had happened to us at the previous dealership. He instantly made us feel comfortable and most importantly valued!!! He stated he had never lost a customer especially if they were not satisfied with the deal. He promised us 15 minutes of his time and he would make something happen. Sure enough Robert Green turned our bad day into us closing out on the exact car we wanted and within the price range too! He was so ...
Edwin, mike and tin hooked it up! Thank you guys for making it work. Dude! This guys are awesome! They got me to an atlas cross sport with 0 stress! Now Thats what to look for in a dealership! If any wants a vw this is the place to be and look for this guys! More that five stars fam! Good looking out!
The service department was very help! I was in a rush to get to work and the service associate was very helpful in getting my car in and out. It was done half an hour before the expected time too! Wish I could remember his name, but the associate was very friendly and professional. Thanks again!!
I called several VW dealerships and independent mechanics for a sop wastegate actuator replacment and several places told me I had to replace the turbo as well. Which didn't make sense to me as VW sells an independent repair kit for the actuator piece. After getting several quotes of 1300$-2000$+ to replace the turbo and the actuator I asked why would VW sell the repair kit separately if you had to replace both pieces. To which they finally understood what I was saying. I got quoted 381$ for the part by every VW dealership and 3 different vw dealerships quoted me around 450 ...
Close to my shop at the right price.
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