Thanks Robert, Edwin, and Abay at Timmons for a great experience, friendly service, and a fair deal on my new car!!!
I want to thank Joe in the service department for an outstanding repair job he did on my car. He was very knowledgeable, professional and was able to diagnose the problem quickly. I would definitely recommend Timmons.
The lease on my previous car was ending and Robert was very helpful and professional in helping me select my new car. Entire process went really smoothly and I love my new VW! Gotten tons of compliments 🙂
Tons of Vw dealers in Socal but Timmons Vw of Long Beach has earned my business! Do yourself a favor and contact Jeisson Fonseca. He's super knowable about the makes, models, and features. I have purchased a lot of cars over the years and sometimes I've spent up to 8-10 hours in the dealership!! Horrible!!! NOT with Jeisson!!! The whole process MAYBE took 2hrs from start to end and he really worked hard to get me the best possible price on the car I wanted. Extremely happy with the service, price and overall experience. Ended up leaving with a 2019 Tiguan R-line! Thanks again fellas!
I never imagined I would rave about service at a car dealership. But my experience with the service department at Timmons VW in Long Beach was fantastic. In large part, this is thanks to great help from Amador, who received the car when I brought it in late one weekday afternoon. He was friendly, knowledgeable, and answered any questions I had. He was the most impressive customer-facing rep I've encountered at a dealership. Of course, the bottom line was whether the car was fixed -- and it was. The service was quick and under warranty. This is in SUCH stark contrast to my experience at VW Santa Monica, where service was botched multiple times and the customer-facing reps were obnoxious more often than not. Despite being a VW devotee, those experiences had just about turned me away from VW altogether. Amador and my experience at Timmons have left me willing to at least try to believe in VW again.
This was by far the best car buying experience I've had. I was able to talk to Darlene before getting to the dealership and had a good sense of the deal I would be getting. Once there, Ruben showed me the exact car I came to look at and showed me all of the features with the kind of detail I hand't experienced before. He really knew the product! We quickly agreed to lease terms and I was out the door with a new Atlas in under 90 minutes. Go get your next car here and ask for Ruben when you do!
Called Timmons VW about their special as advertised on their website. Spoke with Jeisson and he explained the details and answered all the questions i had. He made an appointment for me to come over later in the week. Greeted me exactly at that time. Delivered exactly as explained over the phone. Very fast service, very professional. Highly recommend Timmons VW. And it may sound like advertising, but highly recommend you to make an appointment with Jeisson. Thank you.
The staff at Timmons is amazing. I brought my car in for routine maintenance and thought there was an additional issue. The staff did everything they could to make sure my car would be serviced before my warranty expired. Turns out my car is fine. I am very impressed with this dealership that truly cares about their customers. Thank you again Mike.
Jeisson fonseca and Edwin great experience
Robert was fantastic. Got the exact car I wanted at the price I wanted, out the door in under 1.5 hours. Great place and service.
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